All tariff plans on our website have a validity period (start date and end date of the tariff plan), which can always be viewed on your personal page «Confirmation of contracted plan».
If you want to terminate the purchased tariff plan before its expiration, you must contact the site administration via the "Contact Us" feedback form or by e-mail jkeeng@jkeeng.com with a corresponding
free-form request. In this case, the current date of application will be considered the termination of the tariff plan. Refunds are made for the remaining number of calendar days from the date of contact in the manner in which the payment for this
tariff plan was made. If it is not possible to do this for any reason, the money will be returned to another account after providing the correct details (Article 782 of the Civil Code of the Russian Federation and Article 32 of the Law on Consumer
Rights of the Russian Federation).
We will refund the money within 10 days from the date of contact.
After the expiration of the purchased tariff plan, the obligations of the contractor (JKEENG.COM) terminate. This means that all lessons are considered completed on the end date of the tariff plan. In this case, the funds for unused lessons will not be refunded. (Article 425 of the Civil Code of the Russian Federation)
If you still have questions, write a message to jkeeng@jkeeng.com or use the feedback form "Contact Us"